Inefficient storing, tagging and organization of internal notes

Knowledge-rich notes that get lost in shared drives and mailboxes limiting collaboration and value creation

Limited search and filtering tools that are time-consuming, costly, and more importantly that do not help the decision-making process

Decentralised and informal database for corporate access interactions that makes difficult to track consumption and quickly respond to requests for proposals (RFPs)​

Highly manual process to collect, clean and normalise data that is time consuming, costly, and prone to errors​

Limited sharing of information as data is kept at the personal level and only shared for reporting purposes​

Disaggregated view of contract details that prevents identify relevant information, renewal timelines and perform comparisons​

Highly manual process to build budgets by splitting costs per service, group and user, as well as to maintain budgets based on staff rotation and changes to the contracted details​

Limited reporting to compare research costs vs. usage, and deduct unit costs per service level and per user ​